Case Studies

University of Birmingham

"During the first six months, KnowledgeBus helped the university save in excess of £70,000.”

Mears Group

Mears Group is best known for its social housing repairs and maintenance work.

IT Savings in Large Utility Company

Utility company exceeds £750,000 savings target with KnowledgeBus

Council trims IT spend by 4%

Regional Council trims IT spend by 4% to better meet service priorities

Royal Veterinary College unlocks four days a month

The Royal Veterinary College unlocks four days a month with best practice benchmarking.

Birmingham Metropolitan College cut IT costs by 40%

Birmingham Metropolitan College is a further and higher education college with eight campuses distributed within Birmingham, England.

South Staffordshire College

South Staffordshire College has an annual turnover of £30million. Its IT team supports more than 20,000 students and 850 staff who are based over four campuses. This includes the college’s new state of the art Cannock campus, which opened in January 2014.

University of Sunderland

Located in Sunderland in the North East of England. The university has 17,101 students, including 2,695 international students from 118 countries. Short-listed for 'University of the Year' in the Times Higher Education Supplement Awards 2012.

Britannia Hotels

Britannia Hotels have 47 hotels across the UK offering over 10,000 bedrooms. Hotels can be found in prime cities throughout the UK, as well as near major airports, in seaside resorts or surrounded by stunning countryside.


Jessops is the UK's leading photographic retailer with an IT department managing a diverse ICT infrastructure servicing both in-store and varied back office departments.

University of Nottingham

The University of Nottingham has huge demand for regular purchase items and sources, specifies and buys ICT hardware, software, peripherals and consumables daily. However, gathering and analysing supplier information is very difficult given the size and rate of change in the IT market, which impacts upon buying decisions.

Royal Borough of Kingston & London Borough of Sutton

"I joined in July 2014 and immediately set out to get KnowledgeBus in place, having seen the value and transparency it offered in my previous roles. Within the initial weeks of the first full benchmarking analysis, we were able to quickly identify supplier performance in terms of delivery and cost, as well as see category areas that needed closer attention" Jason Sam-Fat, Digital & IT Commercial Manager, Royal Borough of Kingston & London Borough of Sutton.

Lodders Solicitors LLP

"We have even received a lump sum cash back from our suppliers from previous transactions carried out before KnowledgeBus was implemented." 
Mike Poole,
IT Manager, Lodders Solicitors LLP.


"The plan is to embed KnowledgeBus further over the next year. We want to track our performance and see the saving we are making. By improving our processes further, we are aiming to reduce the margins being paid to less than 4% or even 3%"

Jonathan Jones, Head of Procurement and Insurance at the University of Birmingham

"It is one thing doing a good job and it’s another thing to be seen to be doing a good job. We can now predict where we are going to be in relation to our saving target and also show where we are currently. As a result, we have been able to prove that our savings target is being exceeded"

Head of Procurement, Utility Company

"On items like network cabling, we have spotted over charging to the tune of 200-300%. We now pay a best practice margin of 3%. This saving enables us to get more from the same budget."

Business and Commissioning Manager, Regional Council


"Our cost avoidance figures show that Home Group saved £50,000 over six months as a result of using KnowledgeBus and we are likely to save more than £80,000 over the course of the year."

Laura Davidson,
Home Group IS Supplier Relationship Manager

"KnowledgeBus is a no brainer, it paid for itself within the first month"

Jamie Smith,
Director for Strategy & Infrastructure, South Staffordshire College.

"KnowledgeBus is saving us money and hours in time. It has reduced duplication of effort as the audit team can now see we are achieving best value on every purchase and this efficiency has released the business to focus on more strategic tasks."

Andrew Ryan
Britannia Hotels.

"The tool also enables us independently to verify when suppliers are reporting that an item has gone out of stock. This was particularly useful in the wake of the Japan Tsunami when we were able to monitor closely the effect of shortages on pricing of Hard Disk Drives."

Jayson Tarr
Information Technology at The University of Nottingham .

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